FAQ's on Professional Photo Editing Service

General

Is There Any Free Trial Facilities

We do offer a free trial offer up to 2 images so that you can judge our service quality before making your final decision. You can give your sample images to us to provide you with the finished task as a demo.

How can I Contact You?

We believe that keeping close contact with our clients increases a close relationship of trust between us. That’s why we are available 24/7 and 365 days all year-round. You can visit our website’s “contact us” tab from the link given below.

Which Image Formats Do You Accept?

Over the years, we have developed our skills to work with various image formats. We accept images of any file type and size (.AI, TIFF, PSD, JPEG, PNG, CR2, etc.). So do not hesitate to send your files, no matter what the format is.

 

Can I check the quality of work free?

Sure, you can check the quality of our work without any cost. All you need to do is send us two to three images, and now it’s our turn to impress you by providing high-quality images maintained consistently.

Is there any minimum quantity to submit an order

There are mandatory with minimum image order. You can even order a single image. We are always happy to accept order minimum to maximum, no matter the order size.

Image Upload & Downlode


How Can I Upload My Files?

Clients can transfer files to Cut Out Way by sharing Dropbox, Google Drive, and FTP upload. The file upload capacity is your maximum demand, and a zip file or five files can be uploaded simultaneously, each file a total of 10GB maximum. For more, please get in touch with us.

How Do I Know My Photos Are Ready To Download?

We will create a profile on our FTP server for you with specific login info to keep all your ready images. We will provide you with that login info to easily download your pictures from our FTP server.

How Do I Download The Completed Images?

We will create a profile on our FTP server for you with specific login info to keep all your ready images. We will provide you with that login info to easily download your pictures from our FTP server

Is It Safe to Use FTP or Hightail?

Yes, 100% undoubtedly. It is a paid file transferring protocol that is highly secured. We know the value of your images, and we all are committed to receiving your files with the highest security and confidentiality.

 

What is the maximum limit to send you my file?

We don’t care how large fie you have. You will find no limit to send an FTP server. But if you want to ship using other methods, suppose WeTransfer or dropbox, then you will be got 2 GB limit for one-time sending.

Which file format should I send?

Any kind of image format which you prefer best you can send us.

What if I send you a RAW file

Don’t worry; we never want that you lose your time converting the image. Leave it to us, and we will convert your file as you require format without losing image quality and resolution.

Which file I will get back my file?

It depends upon your requirements that which format you are looking for. We usually send the file in JPEG, PNG, PSD, TIFF. If you want your image with a specific format, just let us know, and we will deliver it to your required format.

Do you maintain image serial and content?

Strictly, in all circumstances, we keep the secrecy of your image with serial and content.

How Do I Download the Completed Images?

We will create a profile on our FTP server for you with specific login info to keep all your ready images. We will provide you with that login info to easily download your pictures from our FTP server.

Our Service


Do You Have a Rush Delivery System?

Whenever it is necessary to process many images within a brief period, our rush service is the best solution. This service provides a particular facility to get the work done quickly.

Are You Opening 24 Hours?

Yes, our team works 24/7 and 365 days. We work not only in the day but also at night so that our team can provide your work on due time. For this, you can also reach us on the US holidays

What Is Your Turn Around Time?

Well, it depends on image quality, quantity, and level of complexity. When we send our price quotes, we will inform you of the required time frame for finishing your task. We are committed to complete our work on time.

Quality & Satisfaction


Do You Have Any Quality Assurance Process?

It is very much important to complete a project within the required time. But it is more important to finish the work maintaining high quality. Yes, we strongly follow 3 step quality control processes throughout our workflow. It ensures the finest quality of the finished photos.

What If I Am Not Happy?

Cut out way maintain quality with guidelines or strictly to ensure the most quality work according to our client’s direction. However, we guarantee you 100% money back as per company rules if you are not satisfied.

Payment Methods


What Is Your Payment System?

We have a secure and hassle-free payment system. Payment can be completed via PayPal, Using credit cards, Bank transfer, and Western Union. We also accept checks from our US clients or transaction via traditional banking is also available.

Do you have a system to pay the monthly invoice?

Yes, we have. Every month we will send our clients an invoice after the end of the month. If any clients want to pay us weekly, then we are most welcome. But most of the time we will prefer the best monthly invoice system.

CSR (Corporate Social Responsibility)


Is Your Company Socially Responsible?

As a business organization, we also believe we are a part of our society, and we have some responsibility towards it. As our corporate social responsibility, we give employment opportunities for acid survivor women who are victims of acid throwing criminals. Besides, we provide winter wears money for poor and underprivileged people. Besides those, we are feminism.

Pricing


How Much Do You Charge Per Image?

You can view our price lists on our website for a basic idea. However, it is subjected to image quantity, quality, and required time. So, we request you send your queries to  hello@cutoutway.com

Do You Offer Volume Discounts?

Yes, we do! Suppose a customer hands over a project of a minimum of 100 images. In that case, a discount can be offered, and it will be increased up to 50% depending on the image volume and image categories.

ABOUT COW


Who Are We?

Cut out way (COW) is a Bangladesh-based Photoshop clipping path service provider that stands in Dhaka City? With an experience of 7+years, it has become one of the leading photo editing companies.

As a great team of expert graphic designers and well-equipped self-owned production houses, we provide world-class quality image manipulation services, including image cut out, masking, photo manipulation, glamour retouching, image restoration, pre-press work, advertisement, magazine design, etc.COW’s headquarter is in Dhaka city which is situated in the capital of Bangladesh. Our Production team is also here.

Who Do You Work?

We primarily work with top photographers, retailers, e-commerce sites, brands, agencies, catalog companies, web design houses, printing & pre-press companies, sport-clothing companies, etc.

I have more questions to ask

We are here for you and are eagerly ready to listen to any questions you may have. Please leave us a message by simply filling out the form on our contact page. If you need further assistance, please send us an email directly at hello@cutoutway.com. We will be more than happy to assist you

Free Trial